tag:blogger.com,1999:blog-17456050659030088.post1567266022980470286..comments2023-10-22T06:19:02.458-04:00Comments on DC Gastronome: Birthday Dinner at Brasserie BeckLorenahttp://www.blogger.com/profile/12944260652218994889noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-17456050659030088.post-5274290248582875582007-05-18T11:20:00.000-04:002007-05-18T11:20:00.000-04:00We also tried to have a birthday celebration at th...We also tried to have a birthday celebration at this restaurant. We were so disappointed. The food was fine, however, the service was terrible and it is not related to the "newness" of the establishment. They have some systemic issues that run directly to the core of their management and customer service approach. We were ending our evening at the bar for one last drink after dinner with some friends we had met up with. It was a special evening so we were going to celebrate with a bottle of champagne. We had even gone so far as to advise the restaurant in advance to make our evening "memorable." The bartender proceeded to fill each glass to the brim and toss the remainder of the bottle in the garbage. Per a Master Sommelier, the proper technique would include opening the bottle in front of the customer, allowing the customer to taste, and then pouring the glasses 2/3 full, leaving the remainder in a ice bucket with a slurry of water. <BR/><BR/>After discussing our displeasure with their bartender's technique we were advised that if we did not like it we could summarily leave. I believe the bar manager received his training as a bouncer and began to become immediately very confrontational and aggressive. The owner was in full support of this display. We left our friends after being completely embarrassed. Later we were advised by our friends that the owner then proceeded to ask our friends to leave, as well, in a similar confrontational style. I have never experienced such a poor attitude and customer service approach. This may have been an appropriate approach with a drunken rowdy crowd but we are a very mellow couple who enjoy good food and good service. We left feeling so bad. The evening was memorable, however, but not in a good way.<BR/><BR/><BR/><A HREF="http://www.beckdc.com" REL="nofollow">http://www.beckdc.com</A>babiesandfoolshttps://www.blogger.com/profile/07743105959006691132noreply@blogger.comtag:blogger.com,1999:blog-17456050659030088.post-48139584412212825632007-05-10T19:03:00.000-04:002007-05-10T19:03:00.000-04:00I am looking forward to trying out Brasserie Beck....I am looking forward to trying out Brasserie Beck. I've heard really good things. With all the Brasserie's and Bistro's opening in DC will be a very interesting in the coming year. There is also a buzz about a new place going into where the existing David Greggory Restaurant is located. I heard it will be called Hudson and will feature Contemporary American cuisine with sustainable proteins and local produce with a swanky lounge. a reinvented and reinvigorated Greg Hill will still command the kitchen and will serve breakfast lunch, dinner and weekend brunch. a great new open floor plan and a fresh renovation with a contemporary atmosphere are also planned.ReadytoEathttps://www.blogger.com/profile/15488859317596927818noreply@blogger.comtag:blogger.com,1999:blog-17456050659030088.post-31493702738493453462007-04-30T12:43:00.000-04:002007-04-30T12:43:00.000-04:00I whole heartedly second Leah's praise of Brasseri...I whole heartedly second Leah's praise of Brasserie Beck. The food was fabulous, the service (although slow with the "new restaurant" rush) was friendly and knowledgable, and the beer list was fantastic. I especially loved the Bacchus, a Flemish red sour ale.Anonymousnoreply@blogger.com